This page explains how to request deletion of your Yacht Watchkeeper account and associated personal data, for the Yacht Watchkeeper web app and the Yacht Watchkeeper Android and iOS apps. Yacht Watchkeeper is a trading name of Roebuck AI Agency Ltd (company number 16868241), 124 City Road, London, EC1V 2NX, United Kingdom.
After signing in, open My Profile → Security → Delete my account, or Settings → Security → My account. Vessel account holders retain their existing self-service option in Settings → Subscription → Delete My Account where available. Confirmation and account checks still apply.
Individual account deletion is not deletion of a yacht organisation or its shared operational records. Records the vessel must retain remain protected under the existing retention requirements.
If your vessel or employer added you to Yacht Watchkeeper, many of your records (for example hours of rest, employment and payroll records) are held on behalf of that vessel, which remains responsible for them under MLC 2006, STCW and flag State rules. We will delete your sign-in account and personal profile, and pass any request about vessel records to the vessel so it can respond. Vessel records required by law are not deleted early.
| Data Category | When |
|---|---|
| Account, sign-in and user profile data (name, email, password credentials, preferences) | Deleted within 30 days of account deletion |
| Passport, visa and immigration records | Deleted within 90 days |
| Medical certificate records, medical declarations, allergy and dietary information | Deleted within 90 days |
| Guest records, trips, cabin allocations and luggage details | Deleted within 90 days |
| Crew sign-in / sign-out and general activity logs | Purged automatically after 30 days |
| Error, diagnostic and document processing logs | Purged automatically after 90 days |
Some records must be kept for legal, maritime compliance, financial, security or audit reasons. They stay protected and are deleted or anonymised once the period below ends. Periods are counted from account deletion or termination of the vessel subscription, and are extended only while a legal hold or claim applies.
| Data Category | Retention |
|---|---|
| Hours of rest records, watch schedules, rotations, leave, employment agreements and sea service records | Deleted or anonymised within 12 months, unless a legal hold applies (MLC 2006 and employment record-keeping) |
| Certificates, qualifications, crew movements, muster/safety records and sign-on/sign-off records | Deleted within 12 months (flag State, STCW and safety evidence) |
| Payroll, expenses, reimbursements and payslip data | Retained up to 7 years where required for financial or tax records, otherwise deleted within 12 months |
| Billing, subscription and payment records | Retained up to 7 years (statutory financial and tax records) |
| Compliance and integrity audit trails | Retained up to 24 months |
| Access-role changes and administrative security logs | Retained to the end of a 24-month rolling period |
| Support and legal/compliance correspondence | Retained up to 6 years (limitation period for contractual claims) |
| Backups | Deleted data may persist until the relevant rolling backup expires; backups are not selectively edited |
See our Privacy Policy and the full Data Retention Schedule. Questions can be sent to support@yachtwatchkeeper.com.